Help

Event Brite says I missed a required field. Where is it?

What most delegates miss in the registration form on Event Brite is the dropdown menu for Organization. Delegates are supposed to choose from the set of pre-existing organizations or click CREATE to add their organization into the dropdown list.

How do I register for the forum?

Having problems with Event Brite?

Download our digital form and register by email instead:

How much are the tickets?

We have several registration types to cater to specific delegates and their needs:

Early Bird

  • Price: P3,000.00
  • Sale Period: December 17, 2012 – January 13, 2013
  • Payment Deadline: January 16, 2013 (Wednesday)

Regular

  • Price: P3,600.00
  • Sale Period: January 14, 2013 – February 19, 2013
  • Payment Deadline: February 22, 2013 (Friday)

Late / Walk-in

  • Price: P4,000.00
  • Sale Period: February 20, 2013 – February 26, 2013
  • Payment Deadline: February 26, 2013 (Tuesday)

Special Discount

  • Price: P2,500.00
  • Sale Period: December 21, 2012 – February 26, 2013
  • Payment Deadline: February 26, 2013 (Tuesday)

Media

  • Price: Free
  • Registration Period: December 17, 2012 – February 26, 2013
  • Members of the media must register through Event Brite. To reveal free tickets for media guests, request for the promotional access code by emailing us at [email protected].

VIP (Complimentary)

  • Price: Free

How do I pay for my tickets?

Step 1: Choose your payment option.

  • Online: PayPal (credit card)
  • Offline: Cash or check deposit

Event Brite accepts both online and offline payment methods.

You can also opt to pay through PayPal if you register by email. (Make sure to indicate this preference in your email subject or message body.)

Step 2: Pay your dues.

Offline: Please note that we do not pick up cash or check payments.

Bank: Unionbank
Account Name: American Chamber of Commerce of the Philippines, Inc.
Account Type: Savings
Account No: 0000 – 1011 – 6539
Account Branch: INSULAR AYALA – PASEO
Swift Code: UBPHPHMM

Online: PayPal is already integrated with Event Brite. If you register by email, just follow these steps:

  1. Login to your PayPal account.
  2. Click “Send Payment” and address it to [email protected].
  3. Indicate the delegate’s name, organization, and email address in the message.

Make sure to pay your dues before the deadline.

Step 3: Confirm your payment.

Use this special Payment Confirmation Form on our website.

Alternatively, you can email a copy of the deposit slip to:

Remember to note the delegate(s) in your email message.

***

Note: We no longer accept deposit slips by fax, because of the poor image resolution generated by such technology. You may scan your deposit slip or take a photo using your mobile phone. Even an average feature phone (with a typical resolution of 2 megapixels) generates a much better image quality than fax machines.

What's the benefit of registering online through Event Brite?

Step into the digital age. Experience real paperless registration. Save time, money, and other resources by accomplishing your registration in under five minutes.

  • It’s fast and convenient. When you register through Event Brite, your delegate information goes straight into our database. Your slot at the Forum is GUARANTEED. With automation, we minimize human error.
  • You can pay through PayPal. No more going to the bank to make payments, scanning or taking photos of deposit slips, and making frequent phone calls or sending several emails to confirm your registration. Even if you have a secretary to do these bank errands for you, just imagine the time your secretary has wasted doing low value-added work.
  • You can edit your delegate information any time. Make changes to your profile in case you see errors or in case you need to send a representative on your behalf.
  • Get a discount. For regular registration, we offer a P200.00 discount if you pay through PayPal.

Can I register online with Event Brite but pay offline (bank deposit)?

Yes. Online registration accepts both online and offline (cash/check deposit) payments.

Is there a payment deadline? What if I miss it?

Remember to pay your registration dues within the payment deadline.

Registration Type Sale Period Deadline
Early Bird (P3,000.00) December 17, 2012 – January 13, 2013 January 16, 2013 (Wednesday)
Regular (P3,600.00) January 14, 2013 – February 19, 2013 February 22, 2013 (Friday)
Late and Walk-in (P4,000.00) February 20, 2013 – February 26, 2013 February 26, 2013 (Tuesday),

If you miss the payment deadline for your registration type, your ticket value will move up the payment scheme.

For example, unpaid Early Bird tickets will be charged the Regular rate of P3,600.00, while unpaid Regular tickets will be charged the Late and Walk-in rate of P4,000.00.

Is PayPal safe?

Yes. PayPal can guarantee safe transactions within their system given their sophisticated internet security infrastructure.

Online payments become unsafe ONLY when the user herself/himself is using a compromised electronic device or PayPal account to conduct such transaction. Hence, the problem is NOT with the PayPal system.

To ensure your safety, remember to check the following:

  • You are using your own electronic device with an updated version of your operating system. Avoid using public computers or devices with security settings, which are unfamiliar to you.
  • This electronic device is connected to the internet using a firewall.
  • This electronic device has an updated anti-virus and anti-malware program. Such device has also been scanned recently for infections and vulnerabilities.
  • You are using an updated web browser.

Do you have a refund policy?

No. Unfortunately, we do not offer refunds.

What if I can't make it to the forum? Will you refund my ticket?

Unfortunately, we do not have a refund policy.

We, therefore, advise paying delegates to check and clear their schedules on the 26th of February before purchasing tickets to the Forum.

If you will be missing the event due to unforeseen circumstances, it is best to send a representative who can attend the Forum on your behalf. Email us at [email protected] for such changes before the day of the Forum to give us time to update our records and to guarantee your representative a smooth registration experience.

If you registered through Event Brite, you can easily edit your Delegate/Attendee Information any time.

What should I show the event organizers to prove that I registered and paid for my slot?

List of acceptable documents:

  • Event Brite ticket in PDF (printout / hard copy OR soft copy saved to your smartphone or tablet)
  • Updated sales invoice / acknowledgement receipt (printout / hard copy OR soft copy saved to your smartphone or tablet)

We can also identify your registration and payment records using the following numbers:

  • Event Brite Order Number
  • PayPal Order Number
  • Delegate Number
  • Invoice Number

Do you use paperless tickets?

If you registered through Event Brite, you can go paperless by:

If you registered offline, you can go paperless by:

  • Saving a PDF of your updated sales invoice / acknowledgement receipt to your smartphone or tablet

How do I confirm my offline payment?

Required fields are marked with an asterisk*

Name*

Email*

Subject*

Registration Type*

Order Number (for Event Brite registration)

Payment Type*

Amount Paid*

Date of Payment*

Tickets Ordered*

Message
For check deposit, indicate bank, account name, account #, and check #.

Deposit Slip Attachment (maximum file size: 2MB)

Captcha*

captcha

How do I know if you've received my payment confirmation?

We will send you an updated electronic sales invoice marking your registration as “PAID.” This serves as your Acknowledgement Receipt. Expect this confirmation within one (1) to three (3) business days.

Official Receipts, on the other hand, will be issued on the day of the Forum (February 26, 2013) at the registration area. They will be distributed along with the Forum kits for delegates.

Will you issue an official receipt?

Official Receipts will be issued on the day of the Forum (February 26, 2013) at the registration area. They will be distributed along with the Forum kits for delegates.

Between the date of your payment and the Forum, you will be issued an electronic acknowledgement receipt through email.

We do not issue official receipts immediately to cut down on logistical costs and to keep our accounting department lean and efficient. We, therefore, ask for your patience on the matter.

Will you pick up the check/cash payment at our office?

No.

It is the responsibility of the delegate or the delegate’s company to deliver or post the payment to the American Chamber of Commerce of the Philippines or to Union Bank. In other words, the logistical cost of registering to the Forum falls upon the delegate or the delegate’s company.

We simply did not specify in our registration details that we offer such pickup service.

Please understand that we our keeping the accounting department lean and efficient as they handle other accounts and responsibilities beyond the Forum.