Business Process Outsourcing

BPO exec criticizes ‘grandfather’ clause in Senate’s...

25 September, 2017 at 13:00

The Senate version of the administration’s first tax reform package would be keeping a crucial tax perk enjoyed by a subsector of the business process outsourcing (BPO) industry, albeit it would not be extended to new job offers starting next year.

Arangkada forum to explore PHL industrialization

24 August, 2017 at 10:47

Foreign businesses are looking forward to helping the Philippines reach the next level of development by helping it diversify away from economic pillars like business process outsourcing (BPO) by boosting agriculture, among other sectors.

Technological unemployment

5 May, 2017 at 14:04

Globalization has often been accused of causing the rise in populism and people voting against the establishment or the elite. All over the world, there is a worrying trend towards popular sentiments for the strong-man leadership together with a decline in democracies.

ICT can usher in a low-carbon future...

19 April, 2012 at 13:22

Information and communications technology (ICT), by promoting paperless transactions, can promote a low-carbon future, aside from being the main

The Stars are Aligned

29 March, 2012 at 14:39

The market has spoken: the Philippines has become the destination of choice for global IT-BPO locators Alejandro “Bud” Melchor III,

ICT industry sets $50-B target contribution to...

26 March, 2012 at 12:12

THE local Information and Communications Technology (ICT) industry has the opportunity to contribute around $50 billion in annual direct

IT-BPO On A Roll

23 March, 2012 at 17:08

MANILA, Philippines — The Philippine IT-BPO industry may be on a roll — expanding 24% last year to more than $11 billion in revenue and

Senate Passes DICT Bill on Second Reading

24 February, 2012 at 15:30

Senator Edgardo J. Angara lauded the Senate’s passage on Second Reading yesterday of the bill creating the Department of Information and

Q&A at the Arangkada Forum

15 February, 2012 at 11:15

Q&A at the Arangkada Forum Participants of the Arangkada Philippines Forum submitted questions for panelists and speakers as well as

Clark agency reviews deal with Megaworld

15 December, 2011 at 18:28

The state-run Clark Development Corp. is reviewing a 550-hectare property allotment at the Clark Freeport Zone and Clark Special Economic Zone

House passes measure creating ICT department

15 December, 2011 at 18:14

The House of Representatives passed on third reading House Bill 4667, creating the Department of Information and Communications Technology

BPOs won’t be economy’s savior

1 December, 2011 at 18:27

This is a re-posted opinion piece. I was recently in a luncheon discussion for a future issue of Tatler Philippines on the topic of what to expect

ADB: Don’t rely too much on BPOs

1 December, 2011 at 12:08

The Asian Development Bank (ADB) warned the Philippines against relying too much on the services sector, particularly business-process

Philippines Overtakes India as Hub of Call...

28 November, 2011 at 13:47

A New Capital of Call Centers U.S. Companies shift sites from India to Philippines to find a different accent MANILA — Americans calling the

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